Helpful Resources


Service Request

The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing service requests in a prompt manner.

This is not intended for emergency requests.  If this is a life-threatening or after-hours emergency, please call 9-1-1.

If you would like to make a service request or report an issue that you have, please submit your concern below. 


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Latest News



First and Third Saturday eHelp
1:00 pm - 3:00 pm, Reference Room, Harrison Memorial Library, Ocean & Lincoln

The library offers assistance with all of our digital resources the first and third Saturday of each month between 1 and 3 pm.

Be prepared with your:

  • Device
  • Library card number and PIN
  • Amazon account login and password if using a Kindle or Kindle app
  • Apple ID and password if using an iPad, iPod or iPhone