The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing service requests in a prompt manner.
This is not intended for emergency requests. If this is a life-threatening or after-hours emergency, please call 9-1-1.
If you would like to make a service request or report an issue that you have, please submit your concern below.
Each week City Administrator Chip Rerig sends out a Friday Letter to the community of Carmel-by-the-Sea with updates on City efforts to preserve, protect and defend the natural beauty, resources, and character of the village.
First and Third Saturday eHelp
1:00 pm - 3:00 pm, Reference Room, Harrison Memorial Library, Ocean & Lincoln
The library offers assistance with all of our digital resources the first and third Saturday of each month between 1 and 3 pm.
Be prepared with your:
- Library card number and PIN
- Amazon account login and password if using a Kindle or Kindle app
- Apple ID and password if using an iPad, iPod or iPhone