Helpful Resources


Service Request

The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing service requests in a prompt manner.

This is not intended for emergency requests.  If this is a life-threatening or after-hours emergency, please call 9-1-1.

If you would like to make a service request or report an issue that you have, please submit your concern below. 


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Latest News



First and Third Saturday eHelp
1:00 pm - 3:00 pm, Reference Room, Harrison Memorial Library, Ocean & Lincoln

The library offers assistance with all of our digital resources the first Saturday of each month between 1 and 3 pm.

Be prepared with your:

  • Device
  • Library card number and PIN
  • Amazon account login and password if using a Kindle or Kindle app
  • Apple ID and password if using an iPad, iPod or iPhone

58th Annual Sandcastle Contest

The 58th Annual Great Sand Castle Competition will be held on Carmel Beach on Saturday, September 8, 2018 from 8:00 am to 2:00 pm. 

Interested persons may enter the competition and build a sand castle or sand sculpture, or come out to admire the fantastic sand creations. The event, which is co-sponsored by the City of Carmel-by-the-Sea and the Monterey Bay Chapter of the American Institute of Architects, is free and open to any who wish to participate.


4th Annual Pumpkin Roll
Ocean Avenue and Santa Fe Street

The City of Carmel-by-the-Sea will host the 4th Annual Pumpkin Roll down Ocean Avenue on Saturday, October 13, 2018  from 1:00 – 3:00 p.m.

Pick up a pumpkin on Ocean Avenue at Santa Fe Street and roll it down a specially constructed course.  Pumpkins that go the distance will end with a boom at the bottom of the course.


City Birthday Parade and Party

The City of Carmel-by-the-Sea will celebrate its 102nd birthday at 11:00 am on Saturday, October 27th. Join the City on Ocean Avenue in downtown Carmel for the traditional Carmel parade featuring City leaders, local civic groups, schools, dancers, performers, kids, walkers, dogs and more!