The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing service requests in a prompt manner.
This is not intended for emergency requests. If this is a life-threatening or after-hours emergency, please call 9-1-1.
If you would like to make a service request or report an issue that you have, please submit your concern below.
Each week City Administrator Chip Rerig sends out a Friday Letter to the community of Carmel-by-the-Sea with updates on City efforts to preserve, protect and defend the natural beauty, resources, and character of the village.
First and Third Saturday eHelp
1:00 pm - 3:00 pm, Reference Room, Harrison Memorial Library, Ocean & Lincoln
The library offers assistance with all of our digital resources the first Saturday of each month between 1 and 3 pm.
Be prepared with your:
- Library card number and PIN
- Amazon account login and password if using a Kindle or Kindle app
- Apple ID and password if using an iPad, iPod or iPhone
The 58th Annual Great Sand Castle Competition will be held on Carmel Beach on Saturday, September 8, 2018 from 8:00 am to 2:00 pm.
Interested persons may enter the competition and build a sand castle or sand sculpture, or come out to admire the fantastic sand creations. The event, which is co-sponsored by the City of Carmel-by-the-Sea and the Monterey Bay Chapter of the American Institute of Architects, is free and open to any who wish to participate.
The City of Carmel-by-the-Sea will host the 4th Annual Pumpkin Roll down Ocean Avenue on Saturday, October 13, 2018 from 1:00 – 3:00 p.m.
Pick up a pumpkin on Ocean Avenue at Santa Fe Street and roll it down a specially constructed course. Pumpkins that go the distance will end with a boom at the bottom of the course.
The City of Carmel-by-the-Sea will celebrate its 102nd birthday at 11:00 am on Saturday, October 27th. Join the City on Ocean Avenue in downtown Carmel for the traditional Carmel parade featuring City leaders, local civic groups, schools, dancers, performers, kids, walkers, dogs and more!