Service Request


The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing service requests in a prompt manner.

This is not intended for emergency requests.  If this is a life-threatening or after-hours emergency, please call 9-1-1.

If you would like to make a service request or report an issue that you have, please submit your concern below. 

Once submitted it will be routed to City staff for review during normal business hours Monday thru Friday 8:00 a.m. – 5:00 p.m.