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The City of Carmel-by-the-Sea places a high priority on providing high quality customer service to its citizens and addressing issues in a prompt manner. This is not intended for emergency requests.  So, if this is a life-threatening or after-hours emergency, please call 9-1-1.

If you would like to make a service request or report an issue that you have, please submit your concern below. 

Once submitted it will be routed to the City of Carmel-by-the-Sea staff. Information will be verified and you should be contacted within a timely manner to advise you of the status. 

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